From our modern office in the heart of Suffolk, we offer a comprehensive lettings service tailored to every aspect of renting. With over 35 years’ experience, we have successfully let properties across a wide area, including Thetford, Bury St Edmunds, Newmarket, Ely, and the surrounding villages.
We enjoy a close working relationship with the local airbases at RAF Mildenhall and RAF Lakenheath, and are highly experienced in assisting USAF personnel. As a result, we are recognised specialists in this sector and fully adhere to the requirements set by the 48th Fighter Wing Housing Referral Office.
We firmly believe that letting your home is a partnership. By working closely with you and offering expert guidance on presentation, we aim to secure the best possible rental price in the shortest timeframe.
While many agents outline their services, it is our proactive approach that truly sets Elvins apart. Addressing small issues early—before they develop into larger problems—is key to protecting your investment. Our years of experience in the lettings industry equip us to handle any matter, efficiently and effectively, no matter the size.
Property Management
Your property is likely one of your most valuable investments, so it deserves to be in experienced hands. With over 75 years of combined expertise, Elvins provides a trusted, professional management service.
Our fully managed option takes the stress out of letting, handling everything from tenancy legislation to maintenance and tenant enquiries—so you don’t have to.
Simply leave the day-to-day running to us and enjoy the reassurance of regular rental income paid directly into your account.
Our comprehensive management service includes:
- Tenant referencing to include financial checks.
- Rent collection with payments made automatically to your designated account each month.
- Contract preparation with a fully updated Periodic Assured Tenancy Agreement and guarantor contracts also available.
- Comprehensive inventory and condition report.
- Accompanied viewings with an experienced member of our team ensuring that the benefits of renting your home are pointed out to all potential renters.
- Quarterly property inspections with written reports including suggestions for improvements.
- Computerised property management system with tenant/property matching facility.
- 24hr emergency helpline and experienced maintenance department with the ability to cope with any job however big or small.
- Annual tax certificate production to help with your tax return.
- FREE legal advice.
- Rent guarantee scheme available for a minimal fee, covering those unexpected moments where the rent is not received.
- Comprehensive landlords buildings and contents insurance available.
- Final inspection at the end of the tenancy with deposit reconciliation via the Deposit Protection Scheme.
- Full inclusion on the Airforce advice website, allowing USAF service personnel to view your property 24 hours a day, seven days per week.
Tenant Finding Service
If you prefer to manage your property yourself but would still like the support of an experienced agent to find a suitable tenant and prepare the legal documentation, our tenant find service is an ideal solution.
While we always recommend full management to protect your investment, we offer a comprehensive tenant find service at competitive rates, which includes:
- Tenant referencing to include financial checks.
- Advertising through property portals to include key photographs and floorplans on Rightmove, OnTheMarket and our unique website.
- Newly added video tours which really enhance property advertisement
- Contract preparation with a fully updated Periodic Assured Tenancy Agreement and guarantor contracts also available.
- Comprehensive inventory and condition report.
- Accompanied viewings with an experienced member of our team ensuring that the benefits of renting your home are pointed out to all potential renters.
- Computerized property management system with tenant/property matching facility.
- 'Inventory only' and Final Inspection only' service available.
- Comprehensive landlords buildings and contents insurance available.
- Full inclusion on the Airforce advice website, allowing USAF service personnel to view your property 24 hours a day, seven days per week.
- Final inspection at the end of the tenancy with deposit reconciliation via the Deposit Protection Scheme (for an additional fee).
